1 of 6 · Registration
The patient registers once
Identity is captured at hospital reception — name, date of birth, NID, blood group, known allergies. A unique patient ID is issued, and every later record ties back to it.
One record. Every step of care.
Bangladesh National
Digital Health
Service
একজন রোগী — একটি রেকর্ড
One health record for every patient — carried through registration, the queue, the consultation, the lab, and the pharmacy. Starting where most care begins, the out-patient department. Built for the people of Bangladesh, owned by Bangladesh.
- 9
- connected modules
- 1
- record per patient — for life
- 0
- vendor lock-in — open standards
The starting point
Today, a patient’s history lives on paper slips, in plastic bags, and in memory — scattered across every hospital they have ever visited. Each visit starts from zero.
BNDHS replaces that with one shared record — registered once, carried forward automatically, owned by the patient and the country.
The patient journey
Follow one patient through it
2 of 6 · Health card
A card that opens every visit
The ID lives on a scannable health card, physical or digital. At every future visit, one scan finds the same record — no duplicate files, no starting over.
3 of 6 · Queue
A token, not a paper slip
Check-in issues a digital token tied to the patient ID. Reception and the attending doctor watch the same live queue; an optional SMS tells the patient when their turn approaches.
4 of 6 · Consultation
History appears before the patient sits down
As the queue advances, the doctor’s portal pulls the full history into view. Vitals, diagnosis notes, e-prescriptions, and lab orders — designed for a minimal number of clicks.
5 of 6 · Lab & pharmacy
Referrals travel on their own
A lab request or prescription moves straight into the receiving portal’s queue, tagged to the patient ID. Results and dispensation status flow back automatically — nothing is carried by hand.
6 of 6 · MyHealth
The patient sees everything
Visits, diagnoses, prescriptions, and results in one place — a low-literacy-friendly interface in Bangla, with family members linkable to an elderly patient’s account.
Nine modules
Every part of the visit. One thread through it.
Each module hands the patient to the next — from the front desk to the pharmacy counter. Together they cover the full out-patient visit on a single shared record.
01
User registration
One-time enrolment that establishes a single, authoritative patient identity — the foundation every other module builds on.
02
Admin & card management
Hospital administrators maintain records, issue and reissue health cards, and manage staff roles — with an audit log of every access.
03
Appointment & queue
Digital tokens replace manual slips. The queue is visible to reception and the attending doctor in real time.
04
Patients’ MyHealth portal
A single view of visit history, prescriptions, and lab results — with downloadable copies for second opinions.
05
Doctors’ portal
The clinical workspace for the OPD visit, designed for speed at high patient volume — history, notes, and orders in one screen.
06
Referral & care coordination
Electronic handoff between doctor, lab, and pharmacy. A referral enters the receiving queue directly — never as a paper slip.
07
Lab & diagnostics portal
Test requests arrive tagged to the patient ID; results are uploaded straight to the record, visible to doctor and patient alike.
08
Pharmacy portal
E-prescriptions arrive electronically. Dispensation is recorded back to the patient’s record, closing the loop from diagnosis to treatment.
09
Ministry reporting view
A read-only view for health authorities — visit counts, module usage, and exportable reports, drawn live from the same shared data.
One system
Not six databases. One shared record.
Registration, the consultation, the lab and the pharmacy all write to the same record — and the moment a result lands, it is already everywhere it needs to be. Reporting sits above it all, reading the same shared data, never waiting for separate submissions.
Oversight & reporting
Visibility, without a data request
A transparent, read-only view for the Ministry of Health & Family Welfare and health authorities — designed for oversight, reporting, and policy planning, drawn from live data instead of paperwork.
Exportable as CSV / PDFVisit counts and patient volume
Daily and weekly out-patient activity, drawn from live data — never from manual submissions collected department by department.
Module usage
The share of visits with a lab referral, the share of prescriptions dispensed — clear evidence of how care actually flows.
Exportable reports
A simple dashboard with CSV and PDF export — the foundation of the national health reporting layer.
Data & trust
Your record belongs to you — and to Bangladesh
Sovereign by design
Patient data belongs to the patient and to Bangladesh. It is hosted within Bangladesh, under Bangladesh’s data protection rules — never on foreign infrastructure.
Open, interoperable standards
Built on open architecture, so any hospital, lab, or pharmacy can connect — and no single company controls the system. No vendor lock-in at any layer.
Human judgement, always
Digital tools carry the record and the coordination. Clinical decisions remain with doctors — never automated, never replaced.
Roadmap
Proven at one hospital. Carried to every one.
- Now
Out-patient launch — one hospital
Registration, queue, consultation, lab, pharmacy, and reporting connected end to end at the first hospital.
- Next
Multi-site expansion
The same components extended across several hospitals, labs, and pharmacies — one record following the patient between facilities.
- Then
National coverage
Full rollout in partnership with the Ministry of Health & Family Welfare — every module already built for it.
The service grows deliberately: billing and payments, in-patient and ward services, and nationwide operation each arrive as the earlier stage proves itself — proven, not promised.
The portals
One system. A door for everyone.
For patients
MyHealth
Your visits, prescriptions, and results — in one place, in Bangla.
Open MyHealthFor cliniciansDoctors’ portal
The live queue, full patient history, and one-screen orders.
Open doctors’ portalFor lab teamsLab portal
Requests in, results attached to the record — no paper in between.
Open lab portalFor pharmacistsPharmacy portal
E-prescriptions in a queue, dispensation recorded back.
Open pharmacy portalFor community health workersCHW portal
Intake and visit prep on a doctor’s behalf, before the evaluation.
Open CHW portal